Rental Terms & Conditions

The agreement between you and Prime Rentals Bonaire.

Last updated: 27 June 2026

These Terms & Conditions govern the rental of vehicles from Prime Rentals Bonaire ("Prime Rentals", "we", "us"). By making a reservation you ("the renter") agree to these terms.

1. Driver requirements

  • The main driver and any additional driver must be at least 21 years old.
  • You must hold a valid driver's licence that has been held for at least 12 months.
  • You must present a valid licence, passport or ID, and the booking confirmation at pick-up.
  • Only drivers registered on the rental agreement are permitted to drive the vehicle.

2. Reservations & confirmation

A booking made through our website is a request. Your reservation is confirmed once we reply with a confirmation. We reserve the right to decline a booking. Payment is made on arrival unless otherwise agreed.

3. Prices & what's included

  • Prices are in US dollars (USD) per day and may vary by season.
  • Rates include standard insurance, maintenance and local taxes.
  • For electric vehicles, charging at Sorobon Luxury Beach Resort is included.
  • A rental day is a 24-hour period. Late returns may be charged as an additional day.

4. Security deposit

  • A refundable security deposit of USD 300 applies.
  • The deposit is waived for guests staying at Sorobon Luxury Beach Resort.
  • The deposit is refunded after the vehicle is returned undamaged, on time, and with the agreed fuel/charge level.
  • Costs for damage, fines, missing fuel, cleaning or late return may be deducted from the deposit.

5. Insurance & liability

  • Vehicles are covered by standard insurance with an excess (own risk) per claim.
  • A Full Insurance upgrade is available to reduce or remove the excess.
  • Insurance does not cover damage caused by negligence, off-road driving where not permitted, driving under the influence, or use by an unauthorised driver.
  • Tyre, underbody, roof and water damage may be excluded from standard coverage.

6. Use of the vehicle

  • The vehicle may only be driven on the island of Bonaire.
  • Washington Slagbaai National Park may only be entered with a suitable 4x4 vehicle.
  • No smoking inside the vehicle. The vehicle may not be sublet or used for hire/reward.
  • The renter is responsible for the vehicle, keys and documents during the rental period.

7. Fuel & charging

Petrol vehicles must be returned with the same fuel level as at pick-up. Electric vehicles can be charged at Sorobon Luxury Beach Resort, included in the price.

8. Cancellation policy

  • Free cancellation up to 48 hours before the pick-up time.
  • Cancellations within 48 hours, or a no-show, may incur a charge of one rental day.
  • To cancel, contact us by WhatsApp or email with your booking reference.

9. Damage, accidents & theft

  • In case of an accident, damage or theft, contact us immediately.
  • For accidents or theft, a police report must be obtained.
  • The renter is liable for damage up to the insurance excess, or in full where insurance does not apply.

10. Breakdown & roadside assistance

Our team is available to assist. In case of a breakdown, call +599 787 7529 before arranging any repair yourself.

11. Traffic fines & tolls

The renter is responsible for all traffic fines, penalties and charges incurred during the rental period.

12. Delivery & collection

Delivery or collection at the airport, a hotel or a resort can be arranged and may incur a fee, shown before you confirm your booking.

13. Governing law

These terms are governed by the laws of Bonaire, Caribbean Netherlands.

14. Contact

Prime Rentals Bonaire · Sorobon Luxury Beach Resort, Bonaire
Phone / WhatsApp: +599 787 7529
Email: info@primerentalsbonaire.com